Organization: Mercy Corps
Country: Democratic Republic of the Congo
Closing date: 27 Jun 2018
*** Duration for 6 months with potential extension
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
Program / Department Summary
Mercy Corps has been operating in the Democratic Republic of the Congo (DRC) since August 2007, with a staff of approximately 250 people working in North and South Kivu Provinces. Mercy Corps’ national office is in Goma with a provincial office in Bukavu and field offices in Mweso, Kiwanja, Kitsganga, Bunia, Kavumu and Katana. With the overall country goal to support vulnerable communities through crises, while fostering programs that build resilience and promote long-term change, Mercy Corps’ key programming areas include a combination of longer-term development and immediate humanitarian response programs in order to: 1) Improve water service delivery and ensuring equitable access to Water, Sanitation and Hygiene services, in urban and rural areas; 2) Improve food security and nutrition; 3) Promote diversified livelihoods, economic recovery and development.
General Position Summary
The Human Resource Officer – Systems and Development (HR Officer) is responsible for the development, roll-out and implementation of a career development strategy for Mercy Corps DRC. The HR Officer will also implement Human Resources management and decision-making tools. He/She will provide analytical data and support the development and implementation of a country-wide change in the management of our local talent as well as provide punctual support in other field offices. The HR Officer is highly motivated, an effective communicator, self-driven and able to move forward with tool and strategy development with punctual support; and is able to work remotely with internal and external stakeholders to achieve common objectives.
Essential Job Responsibilities
Strategy & Vision
Influence & Representation
Accountability to Beneficiaries
Reports Directly To: HR and Admin Manager
Works Directly With: HR team, Admin Team, OPS team, Program Teams.
Knowledge and Experience
The successful Human Resources Officer – Systems and Development will be good at problem solving and have the ability to work out methods to deliver successful programs while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations. S/he will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel both in a managerial as well as training and mentoring capacity, while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities. S/he will be able to live and work closely with a diverse team of individuals in a highly intense and fluid work and security environment and be willing to travel regularly to Mercy Corps field offices and project sites. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
Living Conditions / Environmental Conditions
The position is based in (Goma, DRC) and it requires up to 30% travel to field offices. This is an unaccompanied position and is eligible to R&R.
While conditions in the country are improving, and security is quite stable in Goma, there is mounting insecurity and violence in parts of the country. Mercy Corps’ sub-offices experience variable levels of insecurity, with the situation closely monitored by UN peacekeepers. Years of conflict and corruption have badly damaged the country’s infrastructure. Air travel is necessary to get from one end of the country to the other and some field locations. There are virtually no telephone land lines in the DRC, though mobile phones and cellular service are widely available. Internet is limited, but available in all Mercy Corps offices. Travel to field sites will be required where living conditions are clean and secure, but basic. There are a number of health services available with several evacuation options for serious illnesses. There is reasonable access to most consumer goods, although they can be expensive.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
How to apply: