Organization: Mercy Corps
Country: Democratic Republic of the Congo
Closing date: 13 May 2018
** Duration for 6 months with potential extension pending funding
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
Program / Department Summary
Mercy Corps has been operating in the Democratic Republic of the Congo (DRC) since August 2007, with a staff of around 250 people working in North and South Kivu. Mercy Corps’ national office is in Goma with sub-field offices in Katwe, Mweso, Butembo (North Kivu), Bukavu (South Kivu). Current Mercy Corps activities focus on the provision of Water, Sanitation and Hygiene (WASH) services in camps of internally displaced people, but also large-scale WASH infrastructure and service delivery development in urban centers. Mercy Corps also has Food Security, Economic Recovery/Development and Governance programs, with an increasing shift towards transitional and integrated development programming. The DRC team has a strong commitment to providing entrepreneurial and innovative solutions to development challenges, and is actively seeking and facilitating market-based solutions.
The Food Security and Inclusive Access to Resources for Conflict-Sensitive Market Development (FARM) program is anticipated to work to improve access to, control over and utilization of land for 25,000 households in North Kivu and improve target market systems through increased cooperation between market actors in selected value chains, contributing to food security. FARM will put emphasis on improving access to land through improved service delivery and dialogue platforms for the benefit of the target population. In parallel, FARM will facilitate linkages between farmers, agri-businesses, private sectors actors, cooperatives and government in order to strengthen and diversify the target market systems.
General Position Summary
The Monitoring, Evaluation & Learning (MEL) Officer is a key position in the FARM program, responsible for supporting the installation of systems for cross-cutting programmatic monitoring, evaluation, and information management. She/he will play a key role in coordinating program quality monitoring and evaluation among Mercy Corps’ and its partners.
Together with Country MEL Manager and in coordination with the Program Director, she/he will define how programmatic information will be collected, analyzed and utilized for continuous improvement of ongoing programing, and incorporating information into consistently high quality reports.
S/he will be responsible for supporting the rollout – along with the Country MEL Manager, project staff and technical support staff – of the fully integrated Monitoring, Evaluation and Learning (MEL) system and strategy for the FARM program. In addition, s/he will be responsible for ensuring that organized and actionable MEL information is provided to program managers and field offices in order to assist them to generate reports that are timely and of a high quality.
Essential Job Responsibilities
MEL Strategy and Information Management
M&E System Development and Technical Oversight
Teamwork and coordination
Coordination and Representation
Accountability to Beneficiaries
Directly supervises: FARM MEL Coordinator
Reports Directly To: Mercy Corps MEL Manager, with secondary link to FARM Program Director
Works Directly With: FARM Managers and staff, MEL specialists from other programs
Knowledge and Experience
A successful candidate will have a demonstrated ability to lead and communicate effectively with team members of varied work styles and cultures, follow procedures, and meet deadlines with flexibility and creativity in planning and problem solving. S/he will have a proven ability to learn quickly, multi-task, prioritize, take initiative, and be accountable for results, understand the larger picture while remaining focused on the details, problem solving, work within a complex and sensitive setting and to follow laws, security and gender integration protocols. As a key technical position, this person should have a strong understanding of program logic and should be able to express and document his/her ideas clearly and convincingly. The most successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations. In DRC, patience, diplomacy, tenacity, compassion, determination and a sense of humor are all success factors.
Living Conditions / Environmental Conditions
This position is an unaccompanied post based in Goma (DRC). This position is expected to travel in country up to 30%.
While conditions in the country are improving, and security is quite stable in Goma, there are still pockets of violence and insecurity. Mercy Corps’ sub-offices experience variable levels of insecurity, with the situation closely monitored by UN peacekeepers. Air travel is necessary to get from one end of the country to the other. Mobile phones and cellular service are widely available. Internet is available in all Mercy Corps offices. Travel to field sites will be required where living conditions are clean and secure, but basic. There are a number of health services available with evacuation options for serious illnesses. There’s reasonable access to most consumer goods, although they can be expensive.
Mercy Corps team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Staff are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues.
How to apply: