Oct 242017

Organization: Jane Goodall Institute
Country: Democratic Republic of the Congo
Closing date: 10 Nov 2017

Operations and Finance Manager, Democratic Republic of Congo

Position Title: Operations and Finance Manager

Reports to: Executive Director, Democratic Republic of Congo (DRC)

Location of Employment: Goma, DRC

Position Summary:

The Operations and Finance Manager will manage all administrative, operational and logistics support functions; in additional to providing human resources oversight for the JGI – DRC, The Operations and Finance Manager will be also be responsible for the full and proper implementation of JGI’s systems of management, compliance and control.


Founded in 1977, the Jane Goodall Institute (JGI) USA is an international non-governmental organization that continues Dr. Goodall’s pioneering work on chimpanzee ecology and behavior. Its mission is to promote wildlife conservation, in particular chimpanzee sustainability, through research, education, and community conservation. The breadth of JGI’s mission reflects Dr. Goodall’s personal philosophy that the survival of all species, whether chimpanzee or human, depends upon the collaboration of all people. In 2012, JGI formally adopted an ambitious 30-year goal to protect 85% of Africa’s wild chimpanzee populations in their natural habitats.

JGI initiated the DRC Program in 2006, implementing integrated community-centered conservation activities in the Maiko-Tayna-Kahuzi-Biega Landscape (USAID Central Africa Regional Program for the Environment – CARPE Landscape #10), an area rich in biodiversity and tremendous chimpanzee conservation potential. Currently, JGI is leading the implementation of a 10-year Great Apes Conservation Action Plan for eastern DRC in partnership with multiple stakeholders.

Major Responsibilities of Operations and Finance Manager:


  • Provide program support, coordination, supervision and monitoring activities designed to meet program objectives.
  • Develop, implement and manage relevant operational/HR systems for JGI-DRC.
  • Advise and support the development and management of systems in JGI-DRC for full integration with JGI-USA systems.
  • Work with JGI staff to ensure smooth introduction and operation of necessary systems, including travel to field offices if and when necessary for support and orientation.
  • Perform regular reviews of JGI administrative and project management processes for effectiveness and efficiency and make recommendations to the Executive Director, as appropriate, for their improvement and implementation.
  • Ensures that procedures outlined in the JGI Asset Management Manual will be implemented in the JGI offices.
  • Responsible for coordinating with the procurement and finance office in identifying all details of assets such as buying price, ledge reference, PR and PO, etc. The asset register should be accurate and complete.
  • Assist in the achievement of JGI program objectives with the facilitation of recruitment, remuneration and staff development issues.
  • Identify weaknesses in current HR systems. Advise supervisor on outstanding issues and assist in designing and implementing, as required.
  • Ensure JGI personnel policies strictly adhere to DRC labour law as applicable. This includes appropriate taxes, benefits etc.
  • Ensure that employee performance evaluations are completed as scheduled.
  • Participate in disciplinary, hiring and termination meetings with program staff.
  • Maintain strict confidentiality of all staff and personnel issues including disciplinary procedures and contracts/pay rates.

· Conduct himself/herself both professionally and personally in such a manner as to bring credit to JGI and to not jeopardize its mission.

· Others duties as assigned.


  • Supervises financial staff providing oversight to ensure the efficient and effective implementation of JGI DRC Financial procedures and full compliance with the Procedures Manual;
  • Leads the development and implementation of internal financial control mechanisms in order to safeguard all assets (i.e., cash, supplies, and assets) from loss or unauthorized use in accordance with the JGI Procedures Manual and donor requirements;
  • Supervises finance staff, conducting spot audits to ensure all imprests (funds advances) for project activities and missions are justified and closed within the timeframes prescribed in the Procedures Manual;
  • Supervises financial staff to ensure timely and accurate submission of monthly financial reports to the JGI Financial Controller in compliance with JGI Financial Manual for Field Offices as well as the JGI DRC Procedures Manual;
  • Supervises financial staff to ensure that all financial and accounting records are kept in good order and are in full compliance with JGI policies and procedures as well as applicable donor requirements;
  • Oversees financial staff in the preparation of internal and external financial audits, develops and follows up on audit reports with actions to effectively address deficiencies exposed;
  • Leads the program budgeting and long term financial planning processes in all its stages: planning, review, approval and implementation;
  • Monitors monthly budgets, ensuring that program year-round expenditures are utilized based on the approved budgets;
  • Manages annual fiscal audits conducted by la Direction Générale des Impôts and related tax authorities in line with applicable DRC law;
  • Provides financial analysis and interpretation to the JGI DRC Executive Director and Africa Programs as required.

Knowledge and Experience:

· Demonstrated track record of successful performance in a similar role in the DRC,

· A minimum of five years field experience in administrative, operational and human resources support functions with a non-governmental organization.

· Experience in setting up and managing administration and finance management systems.

· Experience in procurement, logistics, and human resources management.

· Demonstrated understanding of complex emergencies, related security concerns, and appropriate responses to such emergencies.

· Excellent writing and communications skills.

· Excellent negotiation, representation, skills and the ability to work comfortably with a culturally diverse staff.

· Effective verbal and written communication, organizational, prioritization and computer skills in Microsoft Office applications and accounting software systems.

· Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.

· Proven ability to solve problems independently without direct supervision.

· Fluency in French and strong professional ability in English.

· Knowledge of local language desirable.

Success Factors:

Excellent problem solving skills, and the ability to acts as intermediary between program and operations staff to ensure smooth process flow while maintaining a balance between program implementation and compliance with JGI and donor policies.

How to apply:

Application procedure:

Qualified candidates should submit their cover letter, resume and two professional or academic references to by COB Monday November 06, 2017.

Anticipated start date: As soon as possible (December 4, 2017).

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Questions Typiques
“What are your strengths and weaknesses?” It’s easy to talk about your strengths; you’re detail oriented, hard working, a team player, etc.–but it’s also easy to get tripped up when discussing your weaknesses, Teach says. Never talk about a real weakness unless it’s something you’ve defeated. “Many hiring managers are hip to the overused responses, such as, ‘Well, my biggest weakness is that I work too hard so I need try to take it easy once in a while.’ The best answer is to discuss a weakness that you’ve turned around, such as, you used to come in late to work a lot but after your supervisor explained why it was necessary for you to come in on time, you were never late again.”
Questions à poser
What is the single largest problem facing your staff and would I be in a position to help you solve this problem? This question not only shows that you are immediately thinking about how you can help the team, it also encourages the interviewer to envision you working at the position.